Norwich Technologies is pleased to announce the appointment of Luke Cady to the newly created role of Chief Operating Officer/Chief Information Officer (COO/CIO). This strategic move reflects Norwich Technologies’s commitment to streamlined operations and enhanced technological integration as the company experiences rapid growth.

Cady’s expanded role recognizes his significant contributions over the past several years. This new position combines oversight of daily business operations with leadership of digital technology innovation, emphasizing the interconnectedness of technology and operations in a modern business environment.

“By combining these roles, we are acknowledging that in today’s business landscape, technology and operations are inseparable for our efficient and streamlined decision-making,” stated CEO Jim Merriam.. “Luke’s leadership will be instrumental in ensuring we maintain strong central organization and coordination across our growing independent divisions.”

Cady will be responsible for overseeing daily business operations, implementing process improvements, aligning operational goals with the company’s strategic vision, and driving digital technology innovation.